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Frequently Asked Questions

  • How many people are required to have a spa party?
  • How many people can the facility accommodate and how many services at a time?
  • What does it mean to have the party “private?
  • What is the spending requirement to reserve a spa party?
  • Can the spa rental fee be waived for any reason?
  • What do I need to do in order to reserve a day/time for a spa party?
  • What is the cancellation policy?
  • Are gratuities included?
  • Other things to know

     

     

    How many people are required to have a spa party?
    We do not typically host spa parties for less than three individuals.
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    How many people can the facility accommodate and how many services at a time?
    It is important to note that during the week we typically only have one nail technician scheduled.  With advance notice, two technicians may be available.    We have 2 pedicure stations and 2 manicure stations. We can accommodate 3 massages simultaneously and one skin care or waxing treatment at a time. 
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    What does it mean to have the party “Private?
    This means that the date/time you have reserved for your party is allocated just for you and your guests. No outside appointments will be booked during this time. Furthermore, you may decorate the spa however you like. Essentially, the spa is yours to do whatever you please (within reason!) during the time that you have reserved.
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    What are the spending requirement to reserve a spa party?
    Tuesday-Friday 10:00am -2:00pm requires a total services minimum of $200
    Tuesday-Friday 3:00pm - 7:00pm requires a total service minimum of $300
    Saturday & Sundays (minimum 4 hrs) - requires a total service minimum of $800

    Parties that do not meet the minimum service requirement will incur a a Private Spa Rental Fee accordingly:
    Tuesday - Friday $100
    Saturday & Sundays $200

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    Can the Private Spa Rental fee be waived for any reason?
    If you meet the spending requirments or do not wish to have the spa private, no spa rental fee is required. This just means that other appointments unrelated to your party will be booked.  If this option is chosen, you must be mindful of these other appointments and keep your voices low during their time of service. If there are four or more guests with services equal to 3 hours or more, it will be considered a spa party and the service minimum requirements and/or Private Spa Rental Fee will be charged accordingly.
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    What do I need to do in order to reserve a day/time for a spa party?
    You must contact the spa as soon as you have selected a date to make sure that the date requested is available (i.e no other appointments already booked on this date) Once it is determined that the date requested is clear, you must provide Tranquility Day Spa with a credit card in order to “hold” the date. After this is done, you can rest assured that the date selected is yours and no other appointments will be booked outside of your party.  No charges will be accrued to the credit card unless there is a violation of the cancellation policy.

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    What is the cancellation policy?
    Tranquility Day Spa requires a minimum of 72 hours to cancel. Spa Party services canceled, in full or in part, will be charged 60% of booked services with less than a 72 hr notice. 
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    Are gratuities included?
    With spa party services, Tranquility Day Spa will automatically add an 20% gratuity to the service cost of each individual.  You can feel free to add more if desired.   Normally, gratuities cannot be added to the credit card but an exception can be made for spa parties.
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      Other things to know:
     This will ensure that all services begin on time and all the services that are requested are able to be completed in the allotted time.  A client intake form will be emailed to the party coordinator ahead of time for each guest to fill out and bring on the day of service.  Print the form or enter the information securely on-line.
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